Improving customer care with a community perspective

Bitergia is providing services to many open source related companies and organizations, but one of the core aims has been always to provide something useful for the communities of those companies and organizations. So, how could we involve these communities in our customer care services?

First of all, let’s check what we are giving to our customers:

Continue reading “Improving customer care with a community perspective”


Open Source Leadership Summit 2018, here we go!

Once again, we will be at the Open Source Leadership Summit, the invitational event organized by The Linux Foundation. This year, the event is happening in Sonoma (we’ll miss the last years snow in Squaw Creek) and we will be presenting the state of GrimoireLab to our friends there.

Daniel Izquierdo will be participating toghether with Nicole Huesman and Matt Germonprez in a session about Diversity & Inclusion, one particular metric supported by the CHAOSS project. Matt, Daniel, and Nicole will discuss work that has been done to-date with respect to the open source Diversity & Inclusion reports at OpenStack, the software used to generate these reports, the relationship between these reports and the CHAOSS project, and methods by which other open source projects could generate reports of their own.

But before the OSLS, on Monday (today), we will have a couple of meetings and internal workshops in Mozilla and Twitter Inc. headquarters in San Francisco.

If you are around, let’s meet and talk about software development analytics, CHAOSS and/or GrimoireLab!

FOSDEM 2018 is coming!

Once again, Bitergia will be in FOSDEM, and we are working hard to have some good stuff to share with you during the following days in Brussels.

First of all, we used to organize a meeting on Friday for those people interested in free, open source software development analytics. It started as the FLOSS Community Metrics Meeting. And then, we moved it to GrimoireCon to focus it more around GrimoireLab. This year, we have that meeting again, on Friday. But, this time… it’s bigger!

Continue reading “FOSDEM 2018 is coming!”

CHAOSS related activities during Open Source Summit North America

The Linux Foundation Open Source Summit North America 2017 is over, and we are already on the road for the next conference! But less brief some activities related with CHAOSS project during the last Open Source Summit in LA:

During Jim’s opening keynote, he presented the CHAOSS project. You can see the keynote video online:

The CHAOSS board met later on Monday, and there was a couple of presentations during the day:

Continue reading “CHAOSS related activities during Open Source Summit North America”

CHAOSS has been released. And GrimoireLab is part of it!

Today is an important milestone for GrimoireLab. Our little project has joined the set of The Linux Foundation projects to help open source ecosystems development. That Metrics Grimoire rewriting we started two years ago, to make easier for OSS projects and community managers to analyze software communities and development processes, has become part of a big family.

During Open Source Summit North America opening keynotes, Jim Zemlin, The Linux Foundation executive director, has presented CHAOSS (Community Health Analytics Open Source Software).

CHAOSS is a new Linux Foundation project aimed at producing integrated, open source software for analyzing open source development, together with defining implementation-agnostic metrics for measuring community activity, contributions and health. The CHAOSS community will help improve transparency of key project metrics, contributing to improve the project itself, as well as helping third parties make informed decisions when engaging with projects

It’s an open community to define metrics (CHAOSS Metrics) and to develope tools (CHAOSS Software) to analyze open source projects development and communities.

CHAOSS announcement slide
CHAOSS announcement during The Linux Foundation OSSUmmit in LA

GrimoireLab is Bitergia’s contribution to the project as one of CHAOSS founding members. To be accepted as one of The Linux Foundation projects is an important milestone for us and for the GrimoireLab community in general. The project has a new mailing list, and we invite to all of you to join it!

Continue reading “CHAOSS has been released. And GrimoireLab is part of it!”

Something big is coming! Join us in the Open Source Summit in Los Angeles

Last year we missed the LinuxCon North America, but this won’t happen again for the Open Source Summit in Los Angeles. There’ll be an important announcement for Grimoire Lab during Monday’s keynotes.

Sadly, you’ll need to join us there, follow the streaming, wait for the press release or join the new Grimoire Lab mailing list to get some news in advance…

But, there are not one but several more things related with Bitergia and Grimoire Lab happening during the Open Source Summit North America:

Continue reading “Something big is coming! Join us in the Open Source Summit in Los Angeles”

We are hiring! Looking for a Python developer

We are hiring a Python developer to help us developing GrimoireLab, our stack for software development analytics. We are looking for a smart, high-energy person, with a passion for learning, contributing and collaborating in free, open source projects to work with us in Madrid (Spain) area.

We offer a regular job contract, with a salary range of 25K – 35K € / year.


  • Commuting at least three days a week is required
  • No Agencies Please


  • Effective communication and collaboration in English
  • Experience developing with Python (+2 years)
  • Free, open source software knowledge and background
  • Experience with collaborative tools, including Git and GitHub

Continue reading “We are hiring! Looking for a Python developer”

4 Problems you might have doing open source in your company and how to solve them

North Bridge and Black Duck published last January their 2016 Future of Open Source Survey Results with a lot of interesting conclusions. Maybe the biggest one it’s that Open Source continue gaining force inside the IT business, but its management is chaotic because the lack of  process.

Most common problems related on the survey were:

  • Nearly 50% of companies have not formal policy and process for selecting and approving open source code.
  • One of the major problems of that is security. 47% don’t have a formal process in place to track the code and only 19% of vulnerabilities are detected and fixed automatically.
  • Nearly 1/3 has no process for identifying tracking or solving known open source vulnerabilities.
  • Over 1/2 companies has no responsible to identify and tracking remediation.

Continue reading “4 Problems you might have doing open source in your company and how to solve them”

Blog at

Up ↑