New Bitergia panels: Uncovering insights

One of the last features we’ve been working on for Bitergia Analytics and GrimoireLab is called Panels Collection: A set of dashboards, aggregated in a unified structure with clear documentation for easy insights analysis and reporting.

During last CHAOSSCon we presented a draft of collection aligned with CHAOSS GMD Metrics Working Group and GrimoireLab Sigils (GrimoireLab standard set of panels) is being moved to such structure.

Screenshot of available GrimoireLab Sigils collections
Screenshot of available GrimoireLab Sigils collections

But, we have decided to go one step further…

Introducing the new Bitergia Analytics Panels Collection

During last year we have been collecting feedback from our customers and one of the most recurrent comment has been: “Panels are overwhelming”. Too many widgets, not clear which questions they solve, etc.

To solve it, we decide to focus on 3 main use cases:

  • Open Source Program Offices (OSPO)
  • InnerSource Program Offices (ISPO)
  • Open Source Software Foundations (OSSF)

Each use case has specific needs, so they should have a specific Panels Collection. For example, working with Uber for their specific needs has been very valuable to design upcoming OSPO panels.

But all of them share some common needs, and these are the first set of panels we are working on. The new Bitergia Analytics Panels Collection has been designed to be easy to consume (thanks to the documentation included in each panel), easy to query (thanks to the actionable widgets added), and easy to read (thanks to limit the number of widgets to focus on those that provide valuable insights for a limited set of questions).

New action filters and more clear insights in Bitergia Analytics Panels
New action filters and more clear insights in Bitergia Analytics Panels

Growth

When talking about Community (that means our People) one of the main questions is always related with the number of active contributors. And beyond people who code, there are many other types of software development contributors: people talking in the chat channels, people commenting issues or pull requests, people discussing in the mailing lists or the forums, etc. This panel wants to solve that question: how many are we?

Contributors Growth Bitergia Analytics Panel
Contributors Growth Bitergia Analytics Panel

Engagement

Once we know how many we are, the next easy question is usually about what are all these people doing within the project. And this panel is a first sight of how much is being done and where.

Contributors Engagement Bitergia Analytics Panel
Contributors Engagement Bitergia Analytics Panel

Efficiency

Once you have how many (people) and how much (activity), then managers start to ask about how fast things are being done. We are not talking about coding speed but how the community is dealing with issues, feature requests, etc. And this panel is a way to measure how fast is the project dealing with them.

Efficiency Overview Bitergia Analytics Panel
Efficiency Overview Bitergia Analytics Panel

Organizational diversity

And last, but not least, projects are worried about where contributions are coming from. OSPO wants to know if the company is collaborating with other companies, ISPO wants to know if different business units across the whole company are collaborating, and OSSF are always interested in knowing which companies are involved (foundation members or not). So, this panel has been developed to answer the “where are you from?” question.

Organizational Diversity Bitergia Analytics Panel
Organizational Diversity Bitergia Analytics Panel

Added to this, we have also developed a panel to show such organizational diversity but based in the email domain used by the contributors. For privacy reasons, we don’t publish contributors emails.

And more are coming…

These are only the first ones, and probably we’ll add more from the GrimoireLab Sigils project like Contributors Attraction/Retention, Community Structure, or Lifecycle panels.

If you are attending Scale17x, OpenShift Commons Gathering or the Linux Foundation Open Source Leadership Summit, please, contact us and don’t miss the opportunity to meet some Bitergians and to ask for a demo of upcoming features…

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