Uber’s community: software development analytics for open source offices

Map of GitHub Issues and Pull requests geographical distribution in GitHub's Uber organization

On Thursday, November 15, 2018, Uber hosted its first open source event, Uber Open Summit 2018 for developers and community leaders. For this special occasion, Bitergia created a report to highlight Uber Open Source community engagement. Like many open source program offices, Uber open source had questions regarding project activity and performance, two important factors for decision making. Here are some examples of those questions:

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Cross-communities collaboration: A new era to develop communities

Since Open Source has been declared a key factor for gaining competitive advantage within Software Industry, more and more companies begin to develop and collaborate within Open Source projects. This implies an important growth within project ecosystems, with more complex interactions between projects. Thus, are community professionals prepared to face these changes that have a direct impact on how we develop communities?
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I’ve got an Open Source Program Office, now what?

Ice Climbing

Nowadays, since every company is a tech company, Open Source Program Offices (AKA OSPO) are getting popular among many organizations such as Uber, Comcast, Google, Amazon, Intel, etc. to better implement Open Source projects within their company to promote cross-community collaboration and thus, create a centralized organization of expertise around Open Source activities.

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Why does a DevRel need more than marketing analytics tools?

Developer Relations (AKA DevRel) need to show how attractive a specific software project is and keep developers motivated, engaged and get more and more developers to either use or contribute to the project. At this point, marketing funnel model seems to work well. However, are marketing analytics tools enough to show to the companies the real value that comes from their developer communities?

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