More and more software companies are realizing how important is to have a solid developer community and start hiring DevRel roles for their core business. Tracking and collecting evidence of how your actions are performing to know if you’re archiving the established goals, is crucial when implementing DevRel programs.
One of the main problems community managers face when they want to measure project’s health, is related with the life-cycle of it. If community managers are able to identify whether the project is either in growth, maturity or decline, that can be used when making further decisions regarding the project and its developer community
Open source projects issues deal with community health and activity: how to get people to contribute or how to keep people engaged are common activities for community managers. Thus, key Performance Indicators (KPIs) should be set for each community based on those goals.
Continue reading “The onion model: analyzing community structure”
