Community managers spend their time in numerous community activities related with his/her main role: to get people to talk and contribute, react to the community managed, keep people engaged, etc. Key Performance Indicators (KPIs) should be set for each community based on its goals. It’s part of the job to elaborate reports with multiple metrics on community health for example. But, measuring should be an effective task.
Keeping this in mind, I’d like to share with you 5 reasons about why community managers or any other professional related with software development should have a dashboard that provides all the data about the community or project that she/he manages: